Refund Policy

1. Our Commitment

At Aresmax Digital, we want you to be confident in your purchase. We offer a straightforward 30-day money-back guarantee on all our digital products, including the Digital CEO Toolkit and individual tools.

2. Eligibility for Refunds

You are eligible for a full refund if:

• You request a refund within 30 days of your purchase date
• You purchased the product directly from our website or authorized sales channels
• You can provide proof of purchase (order confirmation email or receipt)

3. How to Request a Refund

To request a refund, please follow these simple steps:

• Contact Us: Email us at hello@aresmaxs.com with "Refund Request" in the subject line
• Include Details: Provide your order number, purchase date, and the email address used for the purchase
• Optional Feedback: While not required, we'd appreciate brief feedback on why you're requesting a refund so we can improve our products

4. Refund Processing

Timeframe

Once we receive your refund request, we will:

• Review and approve your request within 1-2 business days
• Process the refund to your original payment method within 5-7 business days
• Send you a confirmation email once the refund has been processed

Payment Method

Refunds will be issued to the original payment method used for the purchase (e.g., credit card, PayPal, etc.). Please note that it may take an additional 3-5 business days for the refund to appear in your account, depending on your bank or payment provider.

5. What Happens After a Refund

Once your refund is processed:

• Your access to the product(s) will be revoked
• You will no longer receive updates, support, or future content related to the refunded product
• You are expected to delete or destroy any downloaded materials

6. Exceptions and Special Cases

After 30 Days

Refund requests received after the 30-day window will be evaluated on a case-by-case basis. While we cannot guarantee approval, we will consider extenuating circumstances such as:

• Technical issues that prevented product access
• Medical or personal emergencies
• Billing errors or unauthorized charges

Abuse Prevention

We reserve the right to deny refunds in cases of suspected fraud, abuse, or misuse of our refund policy, including but not limited to:

• Multiple refund requests from the same customer
• Evidence of content theft or unauthorized distribution
• Chargeback disputes filed without prior contact with us

Bundled Products

If you purchase a bundled product (e.g., Digital CEO Toolkit), the refund applies to the entire bundle. We do not offer partial refunds for individual components of a bundle.

7. Non-Refundable Items

The following items are not eligible for refunds:

• Consulting or advisory services that have already been delivered
• Custom or personalized work completed to your specifications
• Third-party products or services (unless otherwise stated by the third party)

8. Chargebacks and Disputes

We encourage you to contact us directly before filing a chargeback or payment dispute. Chargebacks:

• Are more time-consuming and stressful for both parties
• May result in additional fees or legal action
• Can be easily avoided by contacting us first—we're here to help!

If you file a chargeback without contacting us first, we reserve the right to dispute the claim and provide evidence of product delivery and our refund policy.

9. Technical Issues and Support

Before requesting a refund due to technical issues, please contact our support team at hello@aresmaxs.com. We'll do our best to resolve any problems you're experiencing. Common issues we can help with include:

• Access or download problems
• Compatibility issues
• Missing files or content
• Account or login issues

10. Updates to This Policy

We may update this Refund Policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page with a new "Last Updated" date. Your purchase after such changes constitutes acceptance of the updated policy.

11. Questions or Concerns

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:

• Email: hello@aresmaxs.com
• Phone: +1 (917) 909-8587
• Address: Aresmax Digital, New York, NY

← Back to Home